Artistic Piano Tuning
Raleigh
ph: 919-833-4312
mainesmi
Here are the answers to some frequently asked questions.
How does an ETD (computer based tuning) compare with an aural tuning?
First let me explain some terms. ETD stand for Electronic Tuning Device and aural tuning is tuning by ear using a pitch fork or electronic device as a reference pitch. Probably 90% of the technicians use electronics to some degree or another. Some will just tune A4 or the temperament using an electronic device. Others with use an ETD only for pitch raises. The SAT III is designed to measure a piano’s inharmonicity and then calculate a correct tuning for every note on the piano. It was designed by Dr Sanderson who studied the best aural tuner's work to produce the programming calculations for the SAT.
Several years ago Jim Coleman and George Defebaugh (two of the PTG’s best aural tuners) produced a training DVD called Aural and Visual Tuning . In making this tape George tuned a temperament using traditional aural methods and then Jim tuned the same notes on a nearby piano using a ETD (a SAT II). Then they played all twelve notes together and no difference could be heard.
This comment was recently posted on the Piano Technicians forum.
“I think 90% of folks can't tell the difference between machine tunings and aural tunings. I think at least 50% make a "judgment" based on seeing the tuner pull out a fork or an ETD whether or not they can hear a difference-and that judgment will tend to fall into line with their own prejudices. I don't think either route (aural vs ETD) is infallible and either can produce a superior tuning. The beginning and intermediate aural tuner has to constantly work to make consistent intervals, and the beginning and intermediate ETD tuner has to constantly work towards learning how and when to vary from the "perfect evenly spaced" ETD”.
How often a piano should be tuned? The pitch on pianos changes because of use and temperature and humidity changes. Here in the southeast we go from high humidity in the summer to low in the winter. These changes cause the wood in pianos to swell and then contract, which in turn causes the tuning pins to slip. Piano use and the forcefulness of touch will also affect tuning stability, so regular tuning is the only way to maintain the quality of sound desired. Pianos that are used by students for daily practice should be tuned at least every 6 months. Pianos that are new should be tuned every 3 months during the first year and every 6 months after that. Pianos used by professionals and serious advanced students should be tuned once a quarter. Every piano should be tuned at least once a year. Pianos are made to function and sound best when they are up to pitch (A4 = 440 Hz). When piaons hage not been tuned in a long time it may take several tunings to stablize the instrument and the chance of strings breaking is greatly increased.
I use the best tools available.

SAT III or Sanderson Accu-Tuner III
How long does tuning a piano take? It really depends on the piano and its condition. Pianos which are regularly tuned and in good condition usually take about 1 to 1.5 hours. Pianos that have not been tuned in years usually require about 2 to 3 hours because of the pitch raise and extra work required.
A pitch raise brings the piano up to correct pitch (A4=440 Hz) where it is designed to sounds best. Each tuning pin may require 2 or 3 adjustments during the pitch raise and another 2 or 3 during fine tuning. Since a piano has 220 tuning pins, that means well over a 1000 string adjustments.
I am doing my best to do quality work. I do a complete tuning of all 88 notes from A0 to C8 and bring the piano up to correct pitch (A4** = 440 Hz). I also check and tighten plate bolts, bench hardware, and pedals. I run computer diagnostics to check for major plate breaks or bridge problems.
I have incorporated “state of the art” computer technology into my tuning work and am currently using both the TuneLab Pro and the Sanderson Accu-Tuner III (SAT III). I have found that these visual electronic devices improve my technique and allow me to produce a more stable, accurate, and artistic piano tuning.
The Tune Lab Pro’s spectrum analyzer lets me see the audio waveform of each note. Its display also shows me frequency, cents deviation, and phase relationship to a calculated norm, thus making mistuned unisons, wild strings, and other problems evident. Tune Lab Pro makes pitch raises faster and more accurate. Tune Lab significantly improves tuning in the extrem treble range of the piano.
Developed by Dr. Albert E. Sanderson at Harvard University’s Physics / Electronic Design Center, the Accu-Tuner III or SAT III is the piano industry’s most respected and technologically advanced special purpose tuning computer. I use it for the fine tuning phase, as it is capable of calculating a custom tuning based on your piano’s inharmonicity measurements. The SAT III is outstanding in its ability to tune the low bass notes and mid range!

IBM Laptop computer running TuneLab Pro. Display shows spetrum analyzer waveform,pitch phase relation, frequency, distortions, and much more.
What is inharmonicity? All pianos have inharmonicity. Grands have less. Spinets have more. That is one reason we study tuning for years and use equipment such as the SAT III and not $20 guitar tuners. Guitar type tuning equipment cannot calculate the partials that piano strings actually do vibrate at and only use theoretical frequencies. If a piano was tuned using a guitar tuner type instrument, it would sound dull, flat, lifeless, and lacking vibrato.
This short article from Wikipedia explains the difference between whole frequency multiples and partials.
In music, inharmonicity is the degree to which the frequencies of overtones (known as partials, partial tones, or harmonics) depart from whole multiples of the fundamental frequency. Acoustically, a note perceived to have a single distinct pitch in fact contains a variety of additional overtones. Many percussion instruments, such as cymbals, tam-tams, and chimes, create complex and inharmonic sounds. In stringed instruments such as the piano, the less elastic the strings are (that is, the shorter, thicker, and stiffer they are), the more inharmonicity they exhibit.
When a string gets thick enough, compared to the length of the string, it stops behaving as a string and starts acting more like a cylinder (a tube of mass), which have different harmonics than strings. On wind instruments, the harmonic overtones are even multiples of the main frequency. However, on stringed instruments the overtones are inharmonic, which is is caused by a "fastening fault in the string endings"; the string endings are fastened at each end, which means that they cannot "vibrate all the way to its ends." As such, the "effective length of a string is shorter than its geometrical length," especially for shorter, stiffer strings.[1]
In 1943, Schuck and Young were the first scientists to measure the spectral inharmonicity in piano tones. They found that the spectral partials in piano tones are progressively stretched. In 1962, Harvey Fletcher's research indicated that the spectral inharmonicity is important for tones to sound piano-like. They proposed that inharmonicity is responsible for the "warmth" property common to real piano tones. [2]. "Inharmonicity is not necessarily unpleasant. Fletcher, Blackham, and Stratton [1] pointed out that a slightly inharmonic spectrum added certain “warmth” into the sound. They found that synthesized piano tones sounded more natural when the partials below middle C were inharmonic."[3]
Pianos are tuned by ear by technicians called piano tuners who listen for the sound of "beating" when two notes are played together. Piano tuners must deal with the inharmonicity of piano strings, which is present in different amounts in all of the ranges of the instrument, but especially in the bass and high treble registers. Piano strings are under enormous tension compared with the strings on a violin or guitar, and as a result, piano strings are much harder and stiffer. Another factor that can cause problems is the presence of rust on the strings or dirt in the windings. [4]These elements can result in inharmonicity, which has the effect of slightly raising in frequency of the higher modes, which means that they cease to be exact integer multiples of the fundamental.
The harmonic series of strings does not fall exactly into whole-number multiples of a fundamental frequency, but rather each harmonic is slightly sharper than a whole-number ratio, and this sharpness increases as higher tones in the harmonic series are reached. This means that an aurally tuned octave will be a "stretched octave" which is slightly wider than the just 2:1 ratio. The amount of stretching depends on the style of piano and is determined mainly by the length of the strings. On a piano, the notes in the higher register will end up being tuned slightly sharper than those in the lower octave. This is less apparent on longer pianos which have proportionally thinner strings, because string inharmonicity is directly related to the ratio of string thickness to length. (for more information, see Piano acoustics).
Do strings break during tuning? They can. This is much more likely to happen with pianos that are old or have not been tuned in a long time. However, strings can even break during normal playing. Strings can break just because the elasticity of the steel is gone. Piano wire is good for about 25 – 30 years. After that it is on its way downhill. It becomes elongated and loses its liveliness, elasticity, and becomes more prone to breaking. With exposure to high humidity levels over long periods, strings become rusted and corroded. At the junction where rusted strings wrap around pins, rust corrosion forms a hardened bond between the two. Then, during a tuning, when your piano technician turns the pins to stretch the strings, the inflexible, rusted string snaps at this joint.
Occasionally I run into very very old pianos that have thin plates and pitches more than 100 cents (a semi-tone) flat. There are several risks in trying to raise pitch on these pianos of strings breaking, bridges cracking or even the plate cracking but these are very rare events. If the pin block is bad the tuning pin may not allow the pitch change. I have seen old pianos where pins unwound themselves immediately after being tuned and would not hold a higher pitch. If a piano does not work well and cannot be brought up to pitch, replacement should be considered. Students do not do well on poor sounding or poor performing instruments.
Fujan Tuning Lever

Can you do repairs?Any repairs, even minor, will take additional time and may need to be rescheduled depending on the situation. I have accounts set up with three major piano parts wholesalers where I can buy any needed strings, keytops or practically any piano part or accessory. I carry hundreds of piano repair parts on my truck however; repairs are not covered as a part of the normal tuning cost. I can service Dampp-Chaser Systems. I charge $40 per hour plus parts cost on repair.
Do you sell supplies for pianos?
Yes, but only for the customers whose pianos I am tuning.
I am not currently set up to sell to others. Here are a few of the items I am selling.
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Key-Brite by Cory. Cleans and brightens all plastic and ivory keytops, as well as plastic or ebony sharps. Just spray onto key coverings, and wipe clean.
4 oz bottle $5.14
32 oz bottle $27.39
Humidifier Treatment for Damp-Chaser systems 8 oz $7.70
Damp-Chaser pads and lines. Package of 4 replacement pads and 2 liners $9.42
Soundboard Steel Insert a cloth in one end of this spring steel to clean grand soundboards. $14.95
Jansen Artist Benches, Chairs, and Stools.
Piano Life Saver Systems from Damp-Chaser
Thank you,
David Mainesmith
Associate Member - The Piano Technicians Guild
* There are 100 cents difference in the pitch between semitones (ie: A to A#). On a piano that is 100 cents flat, playing an A# will actually produce the pitch of an A on a properly tuned instrument.
** There are at least three well know methods of numbering piano keys.
The A above middle C is designated as A4 in the “C system” used by most piano technicians and tuning equipment manufactures in the United States. In this system A0 is the lowest key on the piano and C8 is the highest note.
In the “A system,” A above middle C is designated as A49. In this system the lowest key on the piano is A1 and the highest note is C88. The “A system” is popular with European and Oriental piano manufactures. There is also another system used by audiologists and music teachers.
Artistic Piano Tuning
Raleigh
ph: 919-833-4312
mainesmi